Frequently Asked Questions
Find answers to common questions about our sustainable footwear
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What materials are used in earth shoes?
We prioritize eco-friendly materials, including recycled PET, organic cotton, and responsibly sourced leather certified by the Leather Working Group.
Are your shoes vegan-friendly?
We offer a wide selection of 100% vegan styles. You can use the 'Vegan' filter on our collection pages to browse these specific options.
How should I clean and maintain my shoes?
For textile shoes, spot clean with cold water and mild soap. For leather and suede, we recommend using a specialized protective spray and a soft brush.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 30 minutes of placement, and we will do our best to accommodate your request.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination.